Safety Guidelines
Your safety and trust are our top priorities at Gaadiwala
Driver Safety Guidelines
- Carry a valid driving license and required documents at all times
- Follow traffic rules and speed limits strictly
- Keep the vehicle clean, maintained, and roadworthy
- Do not accept rides outside the Gaadiwala platform
- Avoid mobile usage and distractions while driving
- Treat customers with respect and professionalism
Customer Safety Guidelines
- Always book rides through Gaadiwala
- Verify driver details before starting the ride
- Share trip details with trusted contacts
- Avoid sharing sensitive personal information
- Report unsafe behavior immediately
Vehicle Safety Standards
- Valid vehicle registration and insurance
- Regular servicing and safety checks
- Functional lights, brakes, and indicators
- Clean and hygienic condition
Platform Safety & Verification
- Driver background verification
- Document validation process
- Ratings and feedback system
- Monitoring for misuse or violations
Emergency & Support
- Steps to follow in case of emergency or accident
- Contact local emergency services immediately when required
- How to reach Gaadiwala support
Report Safety Concerns
- How drivers and customers can report safety issues
- Confidential handling of complaints
- Zero-tolerance policy for unsafe behavior
